Privacy policy

 

ARTICLE 1 - PERSONAL DATA COLLECTED

When you make a purchase from our shop, as part of our buying and selling process, we collect the personal data you provide, such as your name, address and email address.

When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and operating system you are using.

Email marketing (where applicable): With your consent, we may send you emails about our shop, new products and other updates.

Text message marketing (if applicable): by entering your phone number when placing your order, you agree to receive text messages (for tracking orders and recovering abandoned baskets) and promotional offers. No more than 4 text messages will be sent per month. You can unsubscribe at any time by sending STOP by text message.

 

ARTICLE 2 - CONSENT

How do we obtain your consent?

When you provide us with your personal data to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we will assume that you consent to us collecting and using your data only for this purpose.

If we ask you to provide us with your personal data for any other reason, e.g. for marketing purposes, we will ask you directly for your explicit consent or will give you the option to refuse.

How can I withdraw my consent?

If, after giving us your consent, you change your mind and no longer allow us to contact, collect or disclose your data, you can notify us by contacting us at contact@olanux.com.

 

 ARTICLE 3 - DISCLOSURE

We may disclose your personal data if we are required to do so by law or if you breach our Terms of Sale and Use.

 

ARTICLE 4 - SHOPIFY

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases and in Shopify's general application. Your data is stored on a secure server protected by a firewall.

 

 

Payment :

If you make your purchase through a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored for as long as necessary to complete your order. Once your order is completed, the information related to the purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort between companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.

For more information, see the Shopify Terms of Use here or the Privacy Policy here.

 

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party service providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

In relation to these suppliers, we encourage you to read their privacy policies carefully to understand how they handle your personal data.

Please note that some suppliers may be based or have facilities in a different jurisdiction from you or us. If you decide to proceed with a transaction that requires the services of an external supplier, your data may be subject to the laws of the jurisdiction in which that supplier is based or the jurisdiction in which its facilities are located.

 

 

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, the information belonging to you that was used to complete the transaction may be disclosed under US law, including the Patriot Act.

Once you leave our shopping site or are redirected to a third-party website or application, you are no longer subject to this Privacy Policy or our website's General Terms and Conditions of Sale and Use.

 

 

 Links :

You may leave our website by clicking on certain links on our site. We accept no responsibility for the privacy policies of these other sites and recommend that you read their privacy policies carefully.

 

 ARTICLE 7 - AGE OF MAJORITY

By using this site, you certify that you are at least of legal age in the state or province where you live and that you have given us permission for a minor under your care to use this website.

 ARTICLE 6 - SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.

When you provide us with your credit card details, they are encrypted using Secure Socket Layer (SSL) protocol and stored using AES-256 encryption. While no method of transmission over the internet or method of electronic storage is 100% secure, we follow all requirements of the PCI-DSS standard and implement additional standards widely recognised by the industry.

COOKIES

Here is a list of the cookies we use. We have listed them here so you can choose whether or not to allow them.

session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data is stored, remains stored for 30 minutes since the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates number of shop visits per unique customer.

shopping cart, unique identifier, retained for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session id

storefront_digest, unique identifier, undefined if the shop has a password. It is used to find out if the current visitor has access.

 

 

 ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this privacy policy at any time, so please check it regularly. Changes and clarifications will take effect immediately upon publication on the website. If we make any changes to the content of this policy, we will let you know here that it has been updated so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

If our shop is acquired by or merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you would like to access, correct, amend or delete the personal data we hold about you, make a complaint or if you simply want more information, please contact our Privacy Officer at contact@olanux.com.

 

Atención al cliente

Ofrecemos un servicio postventa profesional de lunes a viernes de 8 a 18 horas.

Pago seguro

Utilizamos la tecnología más avanzada del sector.

Envío a domicilio

Su pedido se entregará en su domicilio en un plazo de 5 a 7 días laborables.

Garantía de devolución del dinero

Ofrecemos una garantía de devolución del dinero en todos nuestros productos.